Your first visit
Wherever you're starting from, we'll meet you there.
Here's exactly what a first visit looks like, so there are no surprises when you walk in.
What to expect
Step by step, from the door to the door
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1
Greeted by name
Our front desk answers and welcomes you by name. No phone trees, no feeling like a number.
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2
Walked back by your hygienist
Your hygienist walks you back and explains everything as it happens, then introduces you to your doctor.
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3
Your doctor asks how you feel
Your doctor starts by asking how you feel and if you have any concerns before looking at a single X-ray.
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4
Radiographs reviewed with you
We go through your radiographs together, not behind a closed door, so you see what we see.
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5
Costs reviewed before you leave
The front desk walks through costs before you go, so there are no surprises later.
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6
Walking out the door
We want you to leave having had a positive dental experience.
If it's been a while
If it's been a while, start here.
If it has been years since your last visit, you are exactly who we built this practice for. We won't lecture you about the past. We look forward.
You'll hear every option with honest pros and cons, and nothing happens until you decide. We move at your pace, one step at a time.
Comfort is built in, too. Our doctors have trained in refined injection techniques to keep things as gentle as possible, and we explain each step in plain language as it happens.
Visit details
Where to find us and when we're open
Hours
| Monday | 7:30 AM – 5:00 PM |
|---|---|
| Tuesday | 7:00 AM – 5:00 PM |
| Wednesday | 7:00 AM – 5:00 PM |
| Thursday | 7:00 AM – 3:00 PM |
| Friday | Closed |
| Saturday | Closed |
| Sunday | Closed |
A few common questions
Good to know before you come in
- Can I really get a crown in one visit?
- Yes. With our CEREC scanners and mills we prepare, design, and seat most crowns in a single appointment, usually under two hours, with no temporaries and no second trip.
- I haven't been to the dentist in years. Is that a problem?
- Not at all. We meet you where you are, lay out every option with honest pros and cons, and move at your pace. The decision is always yours.
- Are you independently owned?
- Yes. We are independently owned, not a DSO, and have served the Billings community for years.
- Do you see children and families?
- Yes. We care for adults and children alike, and we work to make younger patients feel calm and comfortable from the first visit.
Let's get you on the schedule
Tell us a good time and we'll hold it for you. New patients are always welcome.